Shipping Method
At Typeshuangod, we strive to offer a seamless shopping experience for all your pants needs, including formal pants, stretchable pants, cotton chinos, cargo pants, and summer linen pants. This shipping policy outlines our procedures for processing and delivering your orders. By making a purchase on Typeshuangod, you agree to the terms set forth below.
1. Order Processing
Once you place an order on our website, it will be processed within 1-2 business days, excluding weekends and holidays. After processing, your order will be shipped using your selected shipping method. You will receive a confirmation email containing your order details and a tracking number once your order has been dispatched.
2. Shipping Options
Typeshuangod offers various shipping options to suit your needs. The available shipping methods may vary depending on your location:
Standard Shipping: Delivery within 7-10 business days after dispatch.
Expedited Shipping: Delivery within 5-7 business days after dispatch.
Shipping times are estimates and may vary based on your location, order size, or external factors such as weather conditions or carrier delays.
3. Shipping Costs
Shipping costs are calculated based on the weight of your order and your shipping destination. During the checkout process, you will be presented with the total shipping costs for your order. Free shipping may be available for orders that meet specific promotional criteria, which will be clearly stated on the website.
4. International Shipping
Typeshuangod offers international shipping to select countries. International shipping rates and delivery times will vary depending on your destination. Please note that international shipments may be subject to customs duties, taxes, or import fees imposed by the destination country. These additional charges are the responsibility of the customer and are not included in the product or shipping price.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery through the carrier's website. Please allow up to 48 hours for the tracking information to be updated after receiving the tracking number.
6. Delivery Issues
If your order is delayed or if you encounter any issues with the delivery of your package, please contact our customer support team. We will work with the carrier to resolve the issue as quickly as possible. In the case of a lost package, Typeshuangod will either send a replacement or offer a refund once the issue has been confirmed.
7. Unsuccessful Delivery
If a delivery attempt is unsuccessful due to an incorrect address or inability to receive the package, the carrier may return the order to us. In such cases, you may be responsible for additional shipping fees to re-send the package or to issue a refund for the product, minus original shipping charges.
8. Damaged or Defective Products
If you receive a damaged or defective product, please contact Typeshuangod's customer support within 7 days of delivery. We may require photos of the damaged item and packaging. Once verified, we will offer a replacement or refund, depending on your preference.
9. Shipping Restrictions
Certain items or regions may have shipping restrictions. If we are unable to ship to your location or if there are specific limitations on the products you’ve ordered, you will be notified during the checkout process. Typeshuangod reserves the right to refuse or cancel any order that cannot be shipped to its destination due to legal, logistical, or other reasons.
10. Contact Us
For any further questions regarding shipping, please feel free to contact our customer service team:
Email: sale@typeshuangod.com